Privacy Policy

1. About WeekendNest

WeekendNest is an online platform that helps users discover and book accommodation and event-related properties, including private farmhouses, villas, resorts, banquet halls, and other stay or venue properties.

WeekendNest primarily acts as a platform to facilitate property discovery, enquiries, and bookings. The properties listed on our platform are owned, operated, or managed by respective property owners or operators.

Property owners are responsible for providing accurate information about their properties, including availability, pricing, facilities, amenities, rules, photographs, and other property-related details.

2. Information We Collect

Depending on how you use our website and services, we may collect information such as:

• Name
• Phone number
• Email address
• Booking and enquiry details
• Preferred check-in/check-out dates
• Number of guests
• Property or venue selected
• Payment or transaction-related information, where applicable
• Messages or information shared with our support team
• Device, browser, IP address, and website usage information
• Cookies and similar technologies

We only collect information that is reasonably necessary to provide, manage, improve, and support our services.

3. How We Use Your Information

We may use the information we collect to:

• Process and manage booking requests and enquiries
• Contact you regarding your booking or enquiry
• Provide customer support
• Share booking-related information with the relevant property owner or operator
• Confirm availability and coordinate your stay or event
• Process payments through applicable payment service providers
• Improve our website and services
• Send service-related notifications
• Send promotional offers or marketing communications where permitted
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

4. Sharing of Information

WeekendNest may share relevant information with the respective property owner, operator, or service provider when necessary to process and fulfill your booking or enquiry.

We may also share information with trusted third-party service providers that help us operate our website, process payments, provide communication services, analytics, hosting, or technical support.

We may disclose information where required by applicable law, regulation, legal process, or a lawful request from an authorized authority.

WeekendNest does not intend to sell your personal information to third parties.

5. Property Owner Responsibility

WeekendNest provides a platform for discovering and booking properties. Information relating to a particular property is provided by the respective property owner or operator.

The property owner or operator is responsible for:

• Property availability
• Accuracy of property information
• Facilities and amenities
• Property condition and maintenance
• Safety and security of the property
• Property rules and restrictions
• Check-in and check-out arrangements
• Services promised by the property
• Cancellations, refunds, or other property-specific matters

WeekendNest may assist with communication or booking-related concerns where applicable, but WeekendNest is not responsible for issues arising directly from the property owner's services, facilities, conduct, or failure to meet the property's stated conditions.

6. Account Deactivation and Deletion

If you choose to deactivate your WeekendNest account, your account may remain recoverable for 30 days from the date of deactivation.

During this 30-day period, you may request to recover or reactivate your account, subject to applicable verification and account conditions.

After the 30-day recovery period, the account may be permanently deleted and may no longer be recoverable.

Certain information may be retained where required for legal, regulatory, accounting, fraud-prevention, dispute-resolution, or other legitimate business purposes.

You may manage account deletion from Account Settings.

7. Booking and Property-Related Issues

WeekendNest acts as a platform connecting customers with property owners and operators. Property-specific matters, including the condition of the property, amenities, services, cancellations, refunds, and stay-related issues, are primarily the responsibility of the respective property owner or operator. WeekendNest may assist with communication where appropriate, subject to applicable law and the terms of the booking.

WeekendNest facilitates communication and booking between customers and property owners/operators. However, WeekendNest does not own, manage, or control every property listed on the platform.

If you experience any issue relating to the property, facilities, cleanliness, amenities, service, safety, availability, property rules, damage, cancellation, refund, or your stay/event experience, the matter may need to be resolved directly with the respective property owner or operator.

WeekendNest will make reasonable efforts to assist with communication where appropriate, but responsibility for property-specific services and commitments remains with the respective property owner or operator, subject to applicable law and the terms of the booking.

8. Payments

Where payments are processed through third-party payment providers, your payment information may be handled directly by the applicable payment service provider in accordance with its privacy and security policies.

WeekendNest may receive transaction-related information necessary to confirm and manage your booking.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and improve the user experience.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

10. Data Security

WeekendNest takes reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online platform or electronic transmission can be guaranteed to be completely secure. Users should understand that information transmitted over the internet carries some level of risk.

11. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, manage bookings and enquiries, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory requirements.

When information is no longer required, it may be deleted, anonymized, or securely disposed of in accordance with applicable requirements.

12. Marketing Communications

Where permitted and applicable, WeekendNest may send information about offers, new properties, promotions, or other services.

You may request to stop receiving promotional communications by using the unsubscribe option provided in the communication or by contacting us.

13. Third-Party Websites

Our website may contain links to third-party websites, services, property pages, payment providers, or other external platforms.

WeekendNest is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

14. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of certain information.

For privacy-related requests or questions, you may contact WeekendNest using the contact details provided on our website.

15. Changes to This Privacy Policy

WeekendNest may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on this page with the revised “Last Updated” date.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact WeekendNest through the contact information available on our website.

Website: https://weekendnest.in/

WeekendNest – Discover. Book. Enjoy Your Weekend.